A large number of leave requests due to the COVID-19 crisis

The HR department is facing a problem of being unable to correctly and effectively classify documents submitted by employees, such as sick leave, work incident, or other HR documents with lower priority.

Solution

The retail company is automating two stages of this process, the first of which involves analyzing and classifying documents with the help of optical character recognition (OCR).

The second stage extracts relevant employee information and the days off and adds them to their HR system.

This will help their HR department focus on taking care of their employees through this challenging time instead of handling documents.